How can we help?
It's ... on ... in Albuquerque, NM, our home base. The rest of the team is scattered across a few timezones, so someone is usually awake. We reply within a day, often much sooner.
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Frequently asked questions cover the things most people email us about.
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Our documentation site has setup walkthroughs and short videos for every plugin.
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If your IT team needs the privacy and AI details, send them our Statement on AI and Privacy Policy.
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For real-time chat, the Discord community is the fastest path to a human (or another designer who's been there).
Email us
[email protected]Straight to the inbox. No queue, no chatbot, no ticket numbers. One of us reads every email and replies.
A heads‑up before you write:
All our plugins are free. If your question is "how do I install it," our documentation probably has the answer in 30 seconds.
For anything else (bugs, feature ideas, weird edge cases, general feedback), email is the right move. We read everything.
A few things we won't do.
We try to be respectful of your time, so it's only fair we set expectations on ours.
- No sales calls or product demos. We're not that team.
- No chatbots. A real person replies, or no one does.
- No usage tracking, profiling, or "engagement metrics" on your work.
- No upsell emails, nag screens, or surprise paywalls. Every plugin keeps a free tier.
- No vendor onboarding forms, security questionnaires by default, or NDA reviews. We're a small shop.
- No partnership pitches answered the same week. We read them; we reply when we can.
Please don't email us about:
- SEO services, link-building, "guest posts," or marketing pitches.
- Buying our domain, brand, or company.
- White-labelling, reselling, or wrapping the plugins as your own product.
It's not personal. We just don't do those things.
Albuquerque, NM · scattered across timezones · since December 2024